Effective Date: January 01, 2026
Thank you for shopping with Dedior Cooking. We are committed to preparing and shipping your order as quickly and carefully as possible.
Order Processing
Orders are typically processed within 2–5 business days after payment has been successfully received.
Orders placed on weekends or U.S. federal holidays will be processed on the next business day.
During periods of high order volume, holidays, product launches, or promotional events, processing times may be extended.
Shipping & Delivery
We currently ship throughout the United States. International shipping may be available for select products and destinations.
Estimated delivery times:
United States
International Orders (where available)
Delivery times are estimates only and are not guaranteed.
Shipping Charges
Shipping costs are calculated at checkout based on:
Applicable taxes and shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number (when available).
Please allow up to 24 hours for tracking information to update after your package has been shipped.
Shipping Delays
While we work hard to ship orders promptly, Dedior Cooking is not responsible for delays caused by circumstances beyond our control, including but not limited to:
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Dedior Cooking is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided by the customer.
If an order is returned because of an incorrect address, the customer will be responsible for any additional shipping charges required to resend the package.
Damaged or Missing Orders
If your package arrives damaged, please contact us within 5 days of delivery.
If your package appears to be lost, please contact us within 10 days after the expected delivery date so we can work with the shipping carrier to investigate the issue.
Please include:
Food Safety
Due to food safety regulations, we cannot accept returns or exchanges on food products, seasonings, spices, sauces, marinades, or other consumable items.
Please review your order carefully before completing your purchase.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Dedior Cooking
Email: support@dediorcooking.com
Website: dediorcooking.com
